We all lead pretty busy lives. Between work, school, and activities, it’s easy to let taking care of your health fall by the wayside. It’s even harder when getting the care you need isn’t very convenient.
At Kaiser Permanente, we eliminate barriers to you getting care. Our multiple telehealth options — 24/7 medical advice, video visits,1 Mail Order Pharmacy,2 remote monitoring — mean you don’t have to disrupt your day to get care, advice, or medicine to address a health concern.
And there’s much more to the convenient care we provide. Kaiser Permanente now offers plans that let you choose mostly virtual options for care, saving you money and hassle. Our medical centers feature lab, X-ray, and pharmacy all in one building,3 some open 24/7. Several include multiple specialty services in a single location — which makes getting all the care you need almost effortless.
Learn more about how Kaiser Permanente provides care on demand that keeps your life intact. Read about our flexible care options and how to get care when you’re away from home.
In today’s new world, virtual care has become more important than ever. In 2020 alone, Kaiser Permanente performed over 400,000 video visits — so we know virtual care. We offer flexible plans that allow you to receive most of your care virtually, with in-person visits when needed. Virtual Forward plans provide convenient, affordable care by phone, video visit, email, or e-visit, with in-person care when you need it. Learn more.
When you’re traveling outside of a Kaiser Permanente region, you may be injured or fall ill. We’ll help you get the care you need while you’re away, and before you go, we’ll make sure you have what you need, including vaccines, prescriptions, and more. Call our 24/7 Away from Home Travel Line at 951-268-3900 or visit kp.org/travel.
Throughout the region, Kaiser Permanente has several facilities designed to deliver care that in most cases might require a visit to the hospital. They include not only primary care, but also multiple specialties, so you can see all of your doctors in one trip. Along with an ambulatory surgery center, each all-inclusive location offers:
*This center does not feature an ambulatory surgery center.
**These centers offer extended pharmacy hours.
***These centers offer extended laboratory hours.
1If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors and health care providers from providing care across state lines. Laws differ by state.
2Some medications are not eligible for Mail Order Pharmacy. Mail Order Pharmacy can deliver to addresses in MD, VA, DC, and certain locations outside the service area.
3These features are available when you get care from Kaiser Permanente facilities.
If you prefer to speak with someone, call Member Services at
800-777-7902 (TTY 711), Monday through Friday,
7:30 a.m. to 9 p.m.