Innovations in health care ​

Technology that promotes your health and well-being

Advancements in medicine, including access to care, typically result in better health outcomes. And at Kaiser Permanente, we’ve engineered ways for our members to stay on top of their wellness with convenient telehealth options, a robust research program, and facilities that make getting quality care easier.

In the past year, we’ve all seen innovations in health care, like video visits,1 become a primary means of accessing care for many people. Yet most providers are new to the virtual game. Kaiser Permanente has been there all along—we’ve offered video visits1 to our members for over 15 years, helping them get care at their convenience and without great impact to their day.

Besides video visits, you’ll have access to a number of time- and effort-saving telehealth tools that include:

  • Remote monitoring from home for real-time observations of chronic conditions
  • Doctor-to-doctor video consultations in the exam room
  • 24/7 phone advice with a registered nurse who’s connected to an on-call doctor
  • Emailing your doctor with a response typically within 48 hours

But what sets us apart is that all of our telehealth options are linked to your electronic health record — so your care is connected to your entire team and to doctors who know you. This innovation means you get care that is specific to your health needs and history, and treatment that is tailored just for you.

Research that keeps you on the cutting edge of care

Our leading-edge clinical research division makes it possible to study a variety of health conditions such as cancer, heart disease, diabetes, infectious diseases, and more. It also gives our members access to the latest clinical trials and advanced medical techniques. This exploration helps us understand risk and determine how to improve patient outcomes.

Learn more about Kaiser Permanente’s research and innovation.

All-inclusive care means more convenience for you

Kaiser Permanente has several leading-edge facilities throughout the region that are designed to deliver care that in most cases would require a trip to the hospital. These select 24/7 medical centers feature Advanced Urgent Care services that address non-life-threatening health matters and help you avoid the ER, and also 24/7 laboratory, X-ray, and pharmacy services. Some also offer ambulatory surgery centers—health care facilities where surgical procedures not requiring an overnight hospital stay are performed.

Kaiser Permanente’s all-inclusive centers include:

*This center does not feature an ambulatory surgery center.

**These centers offers extended pharmacy hours.

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A number of specialties are also available in each all-inclusive center that include but are not limited to:

New state-of-the-art medical centers open to serve you

With a number of new medical centers recently opened throughout the region, and more coming in 2022, Kaiser Permanente is bringing innovative care to more communities.

Choose your employer

If you prefer to speak with someone, call Member Services at
800-777-7902 (TTY 711), Monday through Friday,
7:30 a.m. to 9 p.m.