Advancements in medicine, including access to care, typically result in better health outcomes. And at Kaiser Permanente, we’ve engineered ways for our members to stay on top of their wellness with convenient telehealth options, a robust research program, and facilities that make getting quality care easier.
Innovations in health care, like video visits,1 have become a primary means of accessing care for many people. Yet most providers are new to the virtual game. Kaiser Permanente has been there all along — we’ve offered virtual care to our members for almost 20 years, helping them get care at their convenience and without great impact to their day.
Besides video visits, you’ll have access to a number of time- and effort-saving telehealth tools that include:
But what sets us apart is that all of our telehealth options are linked to your digital health record — so your care is connected to your entire team and to doctors who know you. This innovation means you get care that’s specific to your health needs and history, and treatment that’s tailored just for you.
Our leading-edge clinical research division makes it possible to study a variety of health conditions such as cancer, heart disease, diabetes, infectious diseases, and more. It also gives our members access to the latest clinical trials and advanced medical techniques. This exploration helps us understand risk and determine how to improve patient outcomes.
Learn more about Kaiser Permanente’s research and innovation.
Kaiser Permanente has several leading-edge facilities throughout the region that are designed to deliver care that would usually require a trip to the hospital. These select 24/7 medical centers feature Advanced Urgent Care services that address non-life-threatening health matters and help you avoid the ER, and also include 24/7 laboratory, X-ray, and pharmacy services. Some even offer ambulatory surgery centers: health care facilities for surgical procedures that don’t require an overnight hospital stay.
* This center does not feature an ambulatory surgery center.
** These centers offer extended laboratory hours.
*** These centers offer extended pharmacy hours.
1 When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors and health care providers from providing care across state lines. Laws differ by state.
If you prefer to speak with someone, call Member Services at
800-777-7902 (TTY 711), Monday through Friday,
7:30 a.m. to 9 p.m.